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Support

EITS support for UGA's central information technology services and special projects, as well as computer repair services through cost-recovery departments.

  • Help Desk

    The EITS Help Desk is the central point of contact for computing services available to UGA faculty, staff, students, and affiliates.

  • Request Support

    If you need help with an EITS-run system or service, you can submit a support request via this form, or call the Help Desk at 706-542-3106.

  • New to Campus

    Are you a new student or employee at the University of Georgia? Our New to Campus guide features technology checklists for new students, and faculty and staff.

  • Faculty Technology Resources

    A one-stop shop for UGA faculty for productivity, instructional technology and research computing resources. Our Faculty IT site includes information and links to all the technology resources available to faculty, including a checklist for new employees and information on college and unit IT help desks.

  • Client Technology Support (CTS)

  • Client Technology Support (CTS) is a campus-wide unit dedicated to providing UGA students and staff with access to UGA-shared computing services through open-use, instruction, and specialized computer labs.

  • UGA vLab

    Remotely access lab software "anywhere, anytime" via a web browser on any device.

  • Printing Kiosks

    WEPA (Wireless Everywhere. Print Anywhere.) allows students, faculty and staff to print their documents from computers, mobile devices, and USB flash drives to a print kiosk on campus. Cloud technology stores print jobs for 96 hours until students can retrieve them from any one of the print kiosks on the UGA Athens campus.

  • Student Technology Support (STS)

    STS is small group of part-time student workers who under the guidance of EITS staff provide Internet connection support for UGA students in the Residence Halls, Family Housing units, and PAWS wireless access locations.

  • Cost Recovery Services

    EITS provides service offerings tailored to the unique needs of UGA departments.

  • Accessibility

    Section 508 of the Rehabilitation Act Amendments of 1998 requires that web-based information and data be equally accessible to individuals with and without disabilities. The Board of Regents of the University System of Georgia has determined that institutions under the Board of Regents fall within the scope of Section 508. Web designers and web content providers must ensure 508-compliance of their content prior to making it available via the worldwide web.

  • Research IT

    A number of Research IT services are available to the UGA research community including data management planning, computing services, storage and backup services, and archives.